PRIVACY POLICY

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

1. Collection of Personally Identifiable Information

When you use our Website, we collect and store your personal information provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience.

We collect personally identifiable information (email address, name, phone number, credit card/debit card/other payment instrument details, delivery address, etc.) from you when you set up an account, transact with us, or leave feedback. While you can browse some sections of our Website without being a registered member, activities like placing an order require registration.

2. Automated Tracking & Analytics

We may automatically track certain information about you based upon your behavior on our Website to do internal research on our users' demographics, interests, and behavior. This information is compiled on an aggregated basis and may include the URL that you just came from, which URL you go to next, your computer browser information, and your IP address.

3. Cookies

We use data collection devices such as "cookies" on certain pages to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services.

We offer certain features that are only available through the use of a cookie.

We use cookies to allow you to enter your password less frequently and to provide information targeted to your interests.

You are always free to decline our cookies if your browser permits, though you may not be able to use certain features on the Website.

You may encounter cookies placed by third parties on certain pages. We do not control the use of cookies by third parties.

4. SMS Marketing & Cart Abandonment

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (including abandoned checkout reminders), marketing offers, and transactional texts. Our website uses cookies to keep track of items you put into your shopping cart, which is used to determine when to send cart reminder messages via SMS.

5. Sharing of Personal Information

We do not sell your personal information to third parties. However, we may share personal information with our corporate entities, trusted affiliates, and third-party service providers (such as payment gateways and logistics/shipping partners) strictly to help detect and prevent fraud, process payments, and fulfill your orders.

6. Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines to protect it against unauthorized access.

7. Your Rights & Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us after setting up an account. If you wish to remove your contact information from our lists, unsubscribe from our newsletters, or request the deletion of your account data, please contact us directly.

8. Contact Us

If you have any questions or grievances regarding this Privacy Policy or the handling of your data, please contact us at: assistance.kairo@gmail.com.